The final offer of Ramsay’s Kitchen Nightmares, the Channel 4 on the last night, shortly after the disastrous adventures of ex-boxer Mike and his wife Caron Ciminera, as they are difficult to execute, Fish & Anchor, a restaurant in Lampeter, west of the country Wales. While the couple claimed that seemed best what food they were originally designed for the broadcast (a mixture of pots of sauces and the House cookbook trophy courses), they would not let a little fantastic as the poor optimization with a black hat, which, I hope all the white hat SEO loud laugh.
If there is one lesson to take away the spectacle, it would not - no comments wrong!
To measure the sense of local community for the restaurant not come Sports Bar, Ramsay, a search on Google to make the fish and the anchor on which it with a series of tests, two of them were suspected rather a sign Michael caller or Mike Burns.
Wales on the portal of the BBC’s website Burns, “Well, I did not enthusiastic about the idea of food too often, and after dinner, Rick Stein and Gordon Ramsay, I believe that I found a better restaurant in West of Wales “. On the website Sugar Vine has also recently “What a fantastic restaurant for couples and families. It seems all the food must be the best that I ate (principal or abroad), this place goes away.” Other comments online fact, what has already been said, but with the disastrous condition of the restaurant, its food, its reputation and its perception, which both the local community and even Ramsay, it would have no right to question the truth said?
The restorer, gave contributions to the tests, showing its effective promotion of habit, but with a reactive strategy requires a certain perspective - and I’m not sure he really thought about the whole branch posting of these “inaccurate” Comments.
First, a warning has been expressed. For example, if someone finds your restaurant or hotel on a positive (wrong) to examine and they have a bad experience, chances are that I am a real test to help other users and generally have a rant. The sowing of this first real test has the potential to an influx of more than comments of other visitors who may not otherwise recently. Do not forget, saying “the people … they do not follow”.
But how can you manage your criticism and, ultimately, what your customers say about you? Well, first and foremost to solve the problem (s)!
You would not stick a plaster on a bullet wound, why think that a test positive impact on the quality of the food or the mildest your leaves are in progress to the difficulties of your customer service?
The customer is king, a point stressed by Ramsay, a ring, and should be true for all companies, after all, without them, where would we?
In corrected or at least the plans to any shortcomings in your company, regardless of its size, the first step in managing your online reputation, but it is an area that I will not go into detail for this item. Instead, I will just a few details about the way to use online comments for good.
The locations of travel as a consultant, is influenced more by 10000000 user generated comments from various hotels, restaurants and on public holidays is always more than a weighting of the funds for the honest and impartial examination and through the recommendation of his regime, it really has the power of Habit to drive, and in many cases customers away - the key is positive, coherent and comments.
But if you can successfully manage a hotel or a restaurant and want to use these rooms, social, but want as part of an ethics shown that he is in the kitchen, the Nightmares not to promote why your guests Guests of the hotel to d ’sending a Examination after the holiday.
If the customer pays the bill themselves or their booking hotel rooms, why not take their e-mail, or even of them to have their business card in return for entry into a monthly raffle for a free meal in a restaurant?
In addition to building a database of customers through the collection of such data - for use in promotional programs, including notification to the customer events, promotion and a new menu - you can also speak to encourage comments online, using your customers a short e - Mail after their stay / food, what may look like something like the following example…Read more information by clicking the links below:
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